Piece of Mind with a 10-Year Warranty

All Laqfoil products which are distributed and installed by Cielo Ceilings are backed by a 10-year manufacturer’s warranty. Certain parts and specific materials also come with a 25 year manufacturer’s warranty.

The warranty covers stretch technology products end-to-end, including the following unlikely occurrences:

  • Dislocation of the profiles
  • Sagging of the membrane
  • Distortion of the printed image
  • Discoloration of the image or film
  • Detachment of the harpoon anchor
  • Any other cause of lost tension in the membrane.

The warranty limitations are similar to the usual warranty terms provided by construction contractors. They do not cover:

  • Natural disasters or acts of God
  • Mechanical damage
  • Damage caused by aggressive corrosive chemicals
  • Heat above 600C
  • Cold below -400C
  • Any other damage inflicted on the ceiling membrane from external sources, including sagging or movement of the building’s structural elements.

Cielo Ceilings just like Laqfoil values long-lasting relationship with their customers. Our professional installers are available to help with the installation of new light fixtures or to add enhancements to pre-existing stretch ceiling or wall products. These procedures are straightforward and affordable, but do require special training, materials, and instruments. Please contact us if you plan any modifications to a stretch ceiling or any other related technology product. If adjustments are not done by a Cielo Ceilings/Laqfoil professional, the  10-year manufacturer’s warranty may be voided.